Please before using the website www.divinum.gr consult these terms and conditions and make sure you have understood them and that you absolutely agree with them
The Life ltd Company sells products through Internet (e-shop). The website www.divinum.gr is an online shopping store and sell products via the Internet that created the company operates under the name Helen Koutloumpasi Ltd discreetly Life M title. Ltd. and trade name of product Divinum. Head office takes place in Ritini and the branch situated in Anatolikis Thrakis 71. The email is email@example.com , telephone: 2310 948560.
The following terms and conditions will apply to the use of the online shop www.divinum.gr Each user enters and transacts or use the services of the shop (he/she briefly called “visitor” and / or “user” or ” customer “depending on he/she is limited to only visit the store or order product). Finally, he /she is considered that accepts the following conditions, without exception.
The Company reserves the right to modify or revise freely the terms, conditions of use and transactions from the online store, when decides that it is necessary. Also, the company do not obligate to inform consumers of any change in this online store.
Information and product description
Please note that, the information are given in the website for products (herbs, spices, etc) and their properties have been written according to books, botany textbooks and surveys. It is important that you do not replace medical advice or prescription.
Information and product descriptions are absolutely accurate in website www.divinum.gr. In particular, there are the main and quality characteristics and the right quantities and prices of products.
However on your computer screen some products may appear slightly different in size, color and texture in relation to reality. The company is not responsible and is not bound by electronic data entries made in error / mistake by the common experience and shall be entitled to change of any time aware of their existence.
Limitation of responsibility
The Company regarding the online shop does not responsible for compensation for any possible damage from the cancellation of orders or creates custom product delay or other any reason. However, the company has at full obligation to refund the price of the order if it has been paid.
The prices of product include VAT.
These prices and quantities are available. The company reserves the right to modify the description and the prices of its products without prior notice. However, the company commits to send the products with the same characteristics and prices, that they appear on the website at the property time.
1.Credit / Debit Card:
- You can pay your order (www.divinum.gr) with credit cards VISA and MASTERCARD.
- You should make transaction via Internet safely in real time. Eurobank bank carries out the transaction on behalf of company.
- In this process, the company does not involve in private data of your credit / debit card. Also, information do not save in the system.
- In case the customers make the transaction and they do not owner of the credit card and they use other, the company
does not be responsibility and does not has obligation to refund.
- You should pay with PayPal directly and automatically
3.Cash on delivery
- You can pay immediately the products in ELTA courier deliver. For shipments on delivery there is an additional charge € 2 to the shipping costs.
4.By bank transfer:
When completing your order choose a payment method “Bank Transfer”. Deposit the amount to the following account of the company:
Account number: 0026.0024.11.0200638516
IBAN Account: GR7902600240000110200638516
Holder: ELENI KOUTLOUMPASI Ltd
In bank account you fill your order number and your name. Customers own pay the transaction costs from each any Greek or foreign bank.
To avoid extra charges or delays in the payment of your order, you should deposit the amount directly to the Eurobank bank.
The products ship door-door with ELTA courier and they are delivered safely within two or three working days from the day of payment of the order.
Delivery in European countries the products are sent by ELTA courier within 2-7 working days from order confirmation. In third countries are sent by ELTA courier within 15-20 working days from order confirmation and the company does not be responsible for any customs clearance products.
The company does not be responsible in case of delay in delivery due to extreme weather conditions, strikes and force majeure. Thus, the delivery deadline will be extended as long as it takes. The charge transport is calculated and proposed on the order form. The products are always accompanied by these documents.
The customer has the possibility to choose the type of document you want (receipt or invoice). You should fill the appropriate field on the web.
Orders in Greece cost 2.50 euro if you choose cash on delivery, the cost is EUR 4.50, while for orders higher than 50 €, the shipping is free throughout Greece
If you wish to cancel the order during the online order process, you can press “cancel” and the ordering process is automatically interrupted.
The company supports online shops and is informed about products which descriptions display its pages. The company, encourage people to use the Internet in theirs daily purchases.
However, if you do not pleased by your order, you can return part or all products within fourteen (14) days of receipt.
It clarified that the returned products must not be used, worn, altered or damaged and the labels that accompany the product should be present, just as it was when you received it along with the sales receipt or invoice. Also, you must communicate via e-mail at firstname.lastname@example.org and the company gives you the property instruction and return code. If does not available the new product that you want, the company will return your money or the amount of the product purchase is credited to your account and can be used in any new order you wish. In all these cases, return costs are charged to the customer
Returns due to delivery error
Return of imperfect products.
You should return the imperfect products 7 calendar days of the delivery. It is necessary; the product must not be damaged and has all original documents (eg Retail etc) and full packaging. The company will make effort to be replaced with same or similar product and customer do not charge anything. You must inform us by e-mail at email@example.com. The company will send you instructions; in what way you return the product and give you return code. If the product is no longer available, it will be replaced with equivalent product upon request or the company returns your money.
All the links in this site are not controlled by the Company and it does not have responsibility for the contents, changes or how to update them.
The company inform customers of new available products on the market and other offers, payment methods etc.. Thus, the company can send advertising – informational messages to electronic or postal address or by telephone. The website www.divinum.gr will not abuse this service and in case users do not desire to inform, they can request the termination.
All the personal information (name, email, home address, etc) are in private. The personal data that you share with us are used exclusively for your transactions.
The www.divinum.gr provides security through encryption Secure Socket Layer (SSL), one of the most reliable technologies used worldwide for secure transactions via Internet. At any point of the site requested entry of personal data, www.divinum.gr uses SSL technology, so your personal data is used encrypted on our server.
Sign in the online store of company
It is necessary that you use two codes, the Code Login (Email Address) and Personal Identification Security Code (password). The online store of company allows you to modify your Personal Identification Security Code (password) as often as you wish and we will recommend, for safety reasons, change your password regularly and avoid using the same codes.
Learn more about cookies in www.cookiecentral.com
All the contents of the online shop, including the trade names, trademarks, images, graphics, photographs, texts etc., are the intellectual property of the COMPANY and are protected by the relevant provisions of Greek law, European law and international conventions or intellectual property of others for which the Company has received a license for its own exclusive needs and for the operation of the shop. It not allowed any copying, transfer or create content-based derivative work this or misleading the public about the real provider of the shop.
The reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written consent of COMPANY or any other copyright holder. The names, images, logos and trademarks listed and describe the online store with shopping www.divinum.gr & divinum mark or the products or services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively and they are protected by applicable trademark laws. In the online store does not provide any use for a license or right by third parties.
Applied law – Courts
All transactions in www.divinum.gr governed by the International and European law that regulates issues relating to electronic commerce, as well as the Law on Consumer Protection (N. 2251/1994) regulating matters relating to sales from distance. For any economical or other difference that might occur during the use of the current website/ online shop the exclusive competent are the court of law in Thessaloniki, Greece.