Shipment methods

Sending Product

The products ship door-door with ELTA courier and they are delivered safely within two or three working days from the day of payment of the order.

Delivery in European countries the products are sent by ELTA courier within 2-7 working days from order confirmation. In third countries are sent by ELTA courier within  15-20 working days from order confirmation and the company does not be responsible for any customs clearance products.

The company does not be responsible in case of delay in delivery due to extreme weather conditions, strikes and force majeure. Thus, the delivery deadline will be extended as long as it takes. The charge transport is calculated and proposed on the order form. The products are always accompanied by these documents.

The customer has the possibility to choose the type of document you want (receipt or invoice). You should fill the appropriate field on the web.

Orders in Greece cost 2.50 euro if you choose cash on delivery, the cost is EUR 4.50, while for orders higher than 50 €, the shipping is free throughout Greece

Order cancellation

If you wish to cancel the order during the online order process, you can press “cancel” and the ordering process is automatically interrupted.

Return policy

The company supports online shops and is informed about products which descriptions display its pages. The company, encourage people to use the Internet in theirs daily purchases.

However, if you do not pleased by your order, you can return part or all products within fourteen (14) days of receipt.

It clarified that the returned products must not be used, worn, altered or damaged and the labels that accompany the product should be present, just as it was when you received it along with the sales receipt or invoice.  Also, you must communicate via e-mail and the company gives you the property instruction and return code. If does not available the new product that you want, the company will return your money or the amount of the product purchase is credited to your account and can be used in any new order you wish. In all these cases, return costs are charged to the customer

Returns due to delivery error

In all cases that the company delivers other product and makes mistake with type or amount, or missing a product than those ordered, you should contact via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it Customer should return the goods and the company checks and amend the mistake. Customer should return the product in the main package exactly as received.  In this case, return cost of product are sold by the company. It is necessary that customer maintain the product in initially situation. The company can refuse to change the product if there is possible deception.

Return of imperfect products.

You should return the imperfect products 7 calendar days of the delivery. It is necessary; the product must not be damaged and has all original documents (eg  Retail etc) and full packaging. The company will make effort to be replaced with same or similar product and customer do not charge anything. You must inform us by e-mail at The company will send you instructions; in what way you return the product and give you return code. If the product is no longer available, it will be replaced with equivalent product upon request or the company returns your money.